Frequently Asked Questions
Question: What is your lead time?
Answer: Normal lead time is 10 days or less from time of material received in our facility. For special delivery options, Merlin can expedite overnight or same day delivery if applicable.
Question: How many samples can I receive?
Answer: You may receive up to 6 pieces of free samples.
Question: What is the process of receiving free samples?
Answer: The customer will provide material, details of packaging type, and MSDS / TDS. Merlin Packaging Technologies, Inc. (MPT) will provide product packaging components. The customer will pay for all shipping expenses. Lead time on samples is usually 2 weeks or less.
Question: Can Merlin formulate / manufacture materials?
Answer: We are not capable of manufacturing materials. We can recommend a manufacturer if you are looking for a specify product. Most often these products exist in the market already.
Question: Do you have a minimum order?
Question: What is the cost of my custom adhesive packaging?
Answer: Every order is individually quoted depending on packaging type, volume, material handling, and value added services.
Question: What is my yield?
Answer: This depends on many factors that include specific gravity, filled amount, and 5% waste factor. Most yields calculated are estimations. We can calculate this for you during the quoting process.